The HR Essential Skills Course

No Date Location Register
1 11 - 13 Mar 2020 Jakarta Register
2 28 - 30 Jul 2020 Bandung Register
3 07 - 09 Oct 2020 Jakarta Register


Careers, jobs and the work experience have changed dramatically in the last twenty years. The practice of Human Resource Management has changed as well in order to support managers and employees effectively and efficiently.As human resources professionals, you do a lot more than just technical human resources work. Support must be provided to employees and line managers in a constant manner. This is why human resources professionals find themselves having to capitalize on their human relations abilities or soft skills to deliver their work effectively. In this intensive course, delegates will be equipped with the necessary skills and knowledge to deliver the HR practices professionally and efficiently whether they are HR Professionals or Line Managers who wish to ensure that their people get the most out of their working experience.



By the end of this training course, participants will be able to:

  • Implement the critical areas of HR management
  • Build a good working relationship with their staff
  • Help and support their employees
  • Drive up individual and team performance
  • Motivate and inspire their team
  • Build effective and productive teams
  • Select the right person for the job
  • Specify training and development needs
  • Implement procedures that will retain talented people
  • Assess and appraise performance
  • Develop an action plan to improve performance



Introduction to Management’s HR Responsibilities

  • Traditional management responsibilities
  • Relationship between HR and the line and devolving responsibility down the line
  • The impact of HR outsourcing and working with an HR business partner
  • Enabling HR policies and practices
  • Directing and guiding the work of others
  • Dealing with conflicting priorities and role overload

People Management

  • An overview of traditional HRM activities
  • Successful Change Management
  • Human Resource Planning – securing the people resources
  • Talent recognition and succession planning
  • The critical issue of employee engagement
  • Communications and employee voice

Recruiting, Retaining and Rewarding Employees

  • Job descriptions and person specifications
  • Pay and reward, compensation and benefits
  • Best Practice for recruitment and selection
  • Understanding competencies and behavioural interviewing
  • The new employee – induction planning and getting up to performance
  • Retaining talented staff

 Performance Management

  • The essential stages of Performance Management
  • Setting objectives and evaluating performance
  • Effective Performance Appraisals – making them work for all
  • Building employee engagement, motivation and loyalty
  • The use of assessment and development centres
  • Managing absence effectively and managing discipline and grievance

Training and Development

  • Training needs analysis- collection of data and identification of needs
  • Team Development – Coaching and Feedback
  • Training for current job needs and development for future challenges
  • Methods of adult learning – not just training courses
  • Identifying and developing a successor
  • Personal action planning