When goals are set and decisions are taken in any organizational setting, it often falls to different levels of managers, supervisors and team leaders to mobilize, motivate, direct, and work with other staff to achieve the set goals. But the communication and relational style adopted by managers could make a critical difference between failure and success. A brash and aggressive style could destroy social cohesion and team spirit in the work place, while a passive relational style could force the wheel of organizational efficiency grinding to a halt.
Assertive Communication Skills, Excellent Work Behaviour and Proactivity is motivational, goal-directed and effective because it begins with a respectful recognition of the essential worth and importance of every member of the working team.
The main objective of this training is to train managers and supervisors on the assertive and effective communication skills they need to build team cohesion and drive up staff effectiveness in the work place. In addition, this training aims to strengthen Excellent Work Behaviour and Proactivity.
This program will benefit for participants who wants to learn how to apply assertive communication skills, excellent work behaviour and have a sense of creative and proactive to achieve a maximum performance and accomplish more each day