When professionals are given new leadership and management responsibility, their success depends on how quickly they learn people-oriented leadership and managerial skills to complement their expert knowledge. In this program, participants will gain the key skills, best practices and behaviors of effective managers—leadership, delegation, motivation, empowerment, communication and vision—as well as powerful techniques for getting the best from people. Using guided role play, exercises, games and skill practice sessions, the participants will discover how to adjust their leadership styles, managerial skills and tackle new challenges. This Comprehensive Leadership and Managerial Skills program will give the participants the crucial foundational skills to be well-respected managers or supervisors who can achieve team success and drive bottom-line performance.
By the end of this training course, participants will be able to:
The Leadership Foundation
Responsibilities as Leaders and Managers
Coaching For Higher Performance
Problem Solving & Decision Making
Dealing with Difficult People & Conflict