upcoming trainings
Multiple DatesTue, Jan 16IndonesiaIndonesiaIndonesiaThis course will expose delegates to the concept that innovation and outstanding leadership go hand in hand. Delegates will learn that new ideas can inspire new products, services, and systems that can provide a distinct competitive advantage over competitors, and smart leadership brings those ideas
Multiple DatesTue, Jan 09IndonesiaIndonesia
At the end of the program, each participant will have the knowledge and understanding of customer service excellence, with which they develop the excellent service mentality required by them to gain high-quality performance when they deliver services to their customers.
May 27, 2024
Customer Service Professional
Upcoming Trainings
UPCOMING TRAININGS
Customer Service Professional
May 27, 2024
At the end of the program, each participant will have the knowledge and understanding of customer service excellence, with which they develop the excellent service mentality required by them to gain high-quality performance when they deliver services to their customers.
Participants
130.000+
Corporate Clients
2.500+
Customized Learning Solution
200+
Open Programs Offered Each Year
150+
Experienced Trainers & Facilitators
250+
Interactive, Engaging Courses
Trusted by
Training Institute
IPDC Consulting & Advisory
IPDC Training Institute has started its business in 2001. With a long experience, we deliver an extensive range of training courses to meet a wide range of professional development needs across multi industries, business functions and position levels.
Select IPDC for a distinguished learning journey. Our commitment to excellence is reflected in unparalleled expertise, a sophisticated curriculum, and a resolute dedication to your success. Join us to elevate your skills with assurance. Embark on your journey to excellence today.
Why Choose IPDC’s Training ?
fully tailored to your organization-specific hence, no training delivery is identical, although is the same topics
Customized
training in your premises that suits your operational requirements at your most convenient time
Convenient
reduced associated costs for travel, accommodation and time away from work
Cost-effective
Our Approach for In-house Program
Before delivery in any in-house program, we will conduct the following process to ensure our program has the highest quality and standard nationally and internationally.
Our Training Categories
PROJECT MANAGEMENT
BANKING & INSURANCE
FINANCIAL MANAGEMENT
MANAGEMENT & LEADERSHIP
SALES & MARKETING
HEALTH, SAFETY & ENVIRONMENTAL IN OIL & GAS INDUSTRY
OIL & GAS INDUSTRY
PRE-RETIREMENT PROGRAM (PURNA BHAKTI)
PURCHASING, LOGISTIC & SUPPLY CHAIN MANAGEMENT
HUMAN RESOURCES MANAGEMENT
INNOVATION & CREATIVITY
ADMINISTRATION & SECRETARIAL
COMMUNICATION SKILL
Testimonial
Pelatihan coaching ini sangat bagus sekali selain untuk mencari akar permasalahan juga untuk meningkatkan rasa percaya diri untuk seorang coachee
YKK Zipper Indonesia
Coaching & Mentoring for Superior Performance
Memperoleh pengetahuan baru spt mengenal sikap mental proaktif & reaktive, hal penting & genting serta mengolahnya menjadi solusi
ASABRI
Work Management
Sangat informatif dan membantu saya dalam menangani permasalahan diri dalam mempresentasikan sesuatu, menangani nervous, dan menjadi pembicara yang informatif serta menarik
Adira Finance
Impactful Business Presentation Training
Sangat baik dan bermafaat baik untuk saya berkomunikasi dengan rekan kerja ataupun baik untuk saya pribadi.
Mindray Medical International Limited
Training Assertive Communication, Excellent Work Behaviour and Proactivity”
Sangat membantu saya nantinya dalam menunjang pekerjaan krn bisa melakukan trik dan tools yg diberikan di training ini
Protelindo
Decision Drivers Fueling Success Through Problem
Mengenal Bias terselubung, pelecehaan non verbal, candaan berulang atau berlebihan yg bisa menjadi pelecehan
PT. Vale Indonesia Tbk
Training of Diversity, Equity and Inclusion
Topik yang disampaikan sangat menarik serta konten yang sangat masuk akal dengan kejadian dilingkungan kerja
Penerbit Erlangga
Effective Leadership & Supervisory Skills for Supervisors
Topik dan materi yang dibawakan sangat menarik dan interaktif. Memudahkan untuk memahami materi
Energi Mega Persada
Professional Work Ethic
Saya menjadi lebih mengetahui apa kelebihan dan apa yang perlu di tingkatkan di dalam diri saya, serta lebih tahu bagaimana saya harus berkomunikasi dengan baik sehingga bisa menambah kepercayaan diri untuk melakukan komunikasi dengan orang lain.
Armada Gema Nusantara
Mini MBA
konten yang disajikan sangat interaktif berfokus pada para change champ. sehingga peserta menjadi berdaya untuk menjadi agen perubahan di masing-masing unit kerja
Badan Pusat Statistik
Change Management
Materi yang bagus, next nya membutuhkan materi inovasi yang berhubungan dengan proses yang ada di dalam manufaktur
Hyundai Motor Manufacturing Indonesia
Training Innovation Thinking
Detail tentang PGD dan SCBA dijelaskan dengan sangat baik
Pertamina EP Cepu
Sertifikasi H2S
Our Approach for In-house Program
Training Needs Analysis and Identification
Definition of Learning Objectives
Drafting and Development of Training Syllabus
Learning Assessment – Reporting
Evaluation and Optimization
Certification
Before delivery in any in-house program, we will conduct the following process to ensure our program has the highest quality and standard nationally and internationally.
upcoming trainings
- Multiple DatesTue, Jan 16IndonesiaIndonesiaIndonesiaThis course will expose delegates to the concept that innovation and outstanding leadership go hand in hand. Delegates will learn that new ideas can inspire new products, services, and systems that can provide a distinct competitive advantage over competitors, and smart leadership brings those ideas
- Multiple DatesTue, Jan 09IndonesiaIndonesia
At the end of the program, each participant will have the knowledge and understanding of customer service excellence, with which they develop the excellent service mentality required by them to gain high-quality performance when they deliver services to their customers.
May 27, 2024
