training@ipdc.co.id
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Problem Solving with DMAIC Course

No Date Location Register
1 23 - 24 Sep 2021 Please call us Register
2 09 - 10 Dec 2021 Please call us Register

OVERVIEW

This two-days workshop is challenging from the outset. It is a blend of Tutor-led and experiential learning. It identifies the key concepts of creative thinking and problem solving.

It gives the delegates a range of versatile and effective techniques, backed up by excellent course notes, which form a valuable reference source for the future.

This course is ideal for those seeking new answers to old problems, and those in search of first time solutions to major new problems.


OBJECTIVES

By The end of this training, participants will be able to:

To enable delegates to analyze a problem so that appropriate problem solving techniques may be applied
To recognize the importance of dealing with the cause of problem, rather than just dealing with the effect of a problem
To learn how to generate alternative solutions, using creative thinking and brainstorming
To learn the different stages of the decision making process and understand the importance of each stage in ensuring effective decision are made
To enables delegates to apply problem solving and decision making models to the workplace

WHO SHOULD ATTENDS?

Managers, supervisors and staff responsible for the development of new ideas and systems and those involved in problem solving and making implementing key decisions.


LEARNING TOPIC HIGHLIGHTS

Introduction Creative Solutions and Mind Mapping

Introduction to Problem Solving
Creative Problem Solving Process

Proven Problem-Solving Approaches

Decision making elements
Making decisions with confidence
S.M.A.R.T. outcome criteria
Delegation principles

Rational Approach

Practical Problem Analysis
Structured Problem Solving

DMAIC

Control
Define
Measure
Analyze

Improve