It is often said that too many businesses are
overmanaged and underled, which is not to say that managing is bad; rather, it
implies that managers often get bogged down in the daily process of managing
and neglect the fine art of leading.
What is the difference between leading and
managing? How can you make room for both of these critical functions in your
role with your team to ensure that you will all achieve the very best and most
productive results? What does leadership look like – or what could it look like
– at your job every day?
This program was designed to
create a powerful, three-day Effective Leadership Skills corporate
leadership training workshop to equip you with the strategies and techniques to
become a highly successful leader as well as an exceptional manager. Our
experienced senior management instructors will guide you through a hands on,
intensive process of activities, role plays and case studies to help you
recognize the difference between managing and leading, so you can take
advantage of the creative leadership opportunities that present themselves
every day.
By the end of this training, participants
will be able to:
- Gain a clear
understanding of the difference between leading and managing, and how they
compliment each other to build highly successful teams.
- Assess your
own leadership skills and identify areas for personal growth.
- Learn the
characteristics of the four behavioral styles so you can understand the
needs of your team members and know how to work with and bring out the
best in each one.
- Learn how to
practice effective communication skills when interacting with employees
regarding new goals or program initiatives.
- Develop
strategies for involving employees in the long-range vision and problem
solving process.
- Learn proven
delegation strategies that will open up more blocks of time for you to
focus on developing new goals and strategies for your team, while at the
same time empowering team members to higher levels of achievement and
fulfillment.
Managers, Prospective Managers, Team Leaders,
Supervisors and Senior Staff who
inspires to his or her transform leadership roles to become an excellent
achiever.
Leadership:
- The principles of leadership
- How people lead and influence others
- Types of power leaders possess
- Techniques for developing power
- Attributes of effective leaders
- Who does the leader serve
Motivation:
- Principles of motivation
- Motivation techniques to use with your team
- Factors affecting motivation
Relationship Management:
- Building productive relationships with others
- Techniques for influencing others
- Techniques for building rapport with different
personalities
- The concepts and importance of communication
- Preferred communication channels, methods, and
styles
- Verbalizing expectations in a clear manner
- Breaking down barriers to create effective
communications
Decision Making, Delegation, and Problem Solving:
- Decision making elements
- Making decisions with confidence
- S.M.A.R.T. outcome criteria
- Delegation principles
- Proven problem-solving approaches
- Common pitfalls in effective decision making
Performance Management:
- Effective performance management
- Leaders' responsibilities for evaluating,
reprimanding, and counseling staff
- Preparing for performance management discussions
- Conducting performance management discussions
- Evaluating performance expectations objectively
Other Important Leadership Skills
- Professionalism: character, composure, commitment,
communication, competence and caring
- Empathy: connecting and building rapport,
understanding others and valuing strengths
- Optimism: enthusiasm, eagerness to learn and teach,
and resilience
- Partnership: collaboration (vs. competition),
creating synergy and teamwork