Diversity and Inclusion in the Workplace Course

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Diversity is a big part of organizations and businesses and has been a high-profile issue since the late twentieth century — but much has changed in how we understand it.

This course explores diversity and inclusion in the workplace on many levels: How we define diversity and inclusion; the benefits and power of inclusivity; how to incorporate a diversity mindset into your organizational culture; and how to relate and communicate in a more collaborative and respectful way with everyone you interact with.



By the end of this training course, participants will be able to:

  • Discuss how we define diversity and inclusion in the workplace today

  • Identify the benefits of a diverse and inclusive workplace for any organization’s mission and the impact on the critical and creative thinking of teams and individuals

  • Describe how we support respect for diversity and promote inclusion through communication and collaboration

  • Discuss ways to ensure diversity and inclusion across the organization


  • All staff and managers who need to have awareness of Diversity and inclusion in the Workplace


Module 1: Define Diversity and Inclusion

  •  Discuss the attributes, traits, and unique characteristics that make up diverse groups.

  •  Identify the value of diversity and the qualities of inclusive workplace cultures.

  •  Consider others’ perspectives to ensure success at every level of your organization.

Module 2: The Value of Inclusion

  •  Identify what inclusion means, distinguishing between inclusion and diversity.

  •  Summarize the moral case for inclusion that involves empathy and others-centered thinking.

  •  Summarize the logical case for inclusion by considering the costs and benefits associated with inclusive and exclusive thinking.

Module 3: Foster a Diverse and Inclusive Workforce

  •  Understand what employees want from a diverse and inclusive workplace and how companies can benefit.

  •  Compare strategies used by other organizations with inclusive workplaces to your own actions.

  •  Identify characteristics of inclusive leaders and teaching programs that support inclusive cultures.

Module 4: Develop Habits of Inclusivity

  •  Discuss what happens when opinions are based on preconceived ideas.

  •  Identify ways organizations can facilitate curiosity and respectfulness of other cultures.

  •  Describe how affinity and employee resource groups can benefit an organization.

Module 5: Set the Tone for Open and Honest Communication

  • Discuss how to advocate for diversity and promote inclusion through communication.

  •  Explain how to help employees explore new ways of looking at the world.

  •  Describe the appropriate manner for discussing potentially uncomfortable situations.

Module 6: Form a Diversity and Inclusion Task Force

  •  Discuss the essential qualities of a diversity and inclusion task force.

  •  Use the startup steps to establish a task force plan, accelerate progress and avoid pitfalls.

  •  Write a vision statement that describes the reason for the initiative and what the organization wants to achieve.