Report writing and communication skills form the most significant and critical component of any internal audit consulting and audit project regardless of the size, location, and complexity of the business under review. Yet, there is an underestimation of the importance of these writing and communication skills in today’s governance, risk, compliance, and audit environment.
The global corporate and risk management experience has revealed that the most powerful and value-added approach to gain your executive stakeholders’ buy-in and strongest support is by implementing more influential and impactful executive report writing and communication skills. This strategy would assist Internal Auditors to build strong and trusting partnerships between the organization’s executive senior management and the Internal Audit Managers and Staff.
The Company Board of Directors and Audit Committee consult with and rely on their Chief Audit Executives and Internal Auditors to help them accomplish its business objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. Engaging and applying strategic executive communications and audit reporting would definitely strengthen the support to/from your senior management and increase the credibility of your Internal Audit Group.
The course has been designed to provide you and your teams with a strong and practical framework of report writing and communication skills. This training course will utilize a variety of proven learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. This includes various exercises and case studies to provide practical application of the tools and techniques. A series of valuable tools and templates will be provided in electronic format – to take away and use immediately.
By the end of this training course, participants will be able to:
Understand and identify who are your key readers and their objectives
Best practices in documenting internal audit reports
Developing effective internal audit report writing skills
Conducting influencing and impactful interviewing skills
Construction of audit findings
Managing communication styles
Revising audit reporting tactics
Finalizing audit reporting and applying powerful communication strategies
Understand the evolving internal audit reporting culture and its role in today’s increasingly complex working and economic business environment.
Apply global best practices in your internal audit reporting and communication to the Board of Directors, Audit Committees, divisional management well as, other key internal and external key stakeholders.
Implement practical, high-quality, and effective internal auditing report writing skills, tools, and techniques that would help you, your audit team, and/or compliance team to execute impactful and result-focused communications.
Heads of Audit
Senior auditors and lead auditors
Less experienced auditors
Other assurance professionals such as those in Compliance and QA functions who are wanting to improve their reports
Audit Reports – Your Shop Window
The challenges of audit reporting
The main problems with audit reports
The need to create impact
Analysis of 4 actual reports
Evaluation of your own reports – using a proven method
The Executive summary
Write compelling reports that engage your readers.
Meet your readers' needs for report content, structure, and readability.
Follow a disciplined approach for developing each audit observation.
Identify root causes and recommend appropriate solutions.
Engage in writing exercises that result in real-time improvement.
Best Practice Audit Reports
The psychology of audit reports
Writing reports with impact
The need to make reports more positive
How to simplify the content
Highlighting the issues that really matter
Improving the review process
Keeping the Report as Simple as Possible
The main report
Writing a clear, concise report
Forming and expressing the audit opinion
Recommendations and action plans
Finalizing the report
The need for follow-up – should this be carried by IA?
Effective Communication – the Key Audit Goal
The challenges for auditors
The characteristics of effective communication
The impact on the productivity of clear communication
Interpersonal skills for auditors
The power of senior management and stakeholder engagement
Negotiation and Listening
The power of Effective negotiation
Negotiating during each audit phase
The need for win-win solutions
Listening - the most important audit skill?
Types of listening and the importance for IA