Change Management Excellence for Manager Course
OVERVIEW
The Management Excellence program provides a variety of learning opportunities for current managers to develop and improve their management and leadership capabilities.
Participants attend regular workshops to enhance their learning, network with other managers and engage in discussions around various management and leadership topics. Participants work with their line managers to embed their learning through opportunities made available in their workplace.
OBJECTIVE
By the end of this training, participants will be able to:
- Proactively manage relationships, processes and outcomes
- Lead and empower individuals and teams to perform with excellence
- Shape strategic and operational thinking
- Demonstrate increased levels of contribution across management and leadership capabilities
TARGET PARTICIPANTS
Managers level who want to maximize their excellence management to give impact on others, enrich the quality of their relationships and increase their engagement strategy through their leadership skills.
COURSE CONTENT
Introduction and Foundation
- What is change management?
- Transition vs. transformation
- Drivers of Organizational Change
- Business functions and processes
- The business value of change management
- Goals, objectives and success criteria
The Change Management Process
- Change is a Process
- Change management roles
- Scoping change from 360°
- The dynamics of organizational culture
- The change management roadmap
- Agile change management
Ensuring Readiness for Change
- Clarity of current vs. future state
- Establishing performance metrics
- Sponsor and stakeholder engagement
- Risk assessment and countermeasures
- Training and development planning
- Communications planning
- Building the case and socializing change
Proactively Managing Change
- Being an agent of change
- Engaging the change management team
- Overcoming resistance to change
- Managing the fog of transition
- Monitoring and adjusting change
- Syncing change with project management
- Ensuring sustainability of change
TEACHING AND LEARNING PROCESS
- Interactive workshops.
- Practical on-the-job application.
- Reflections Online resources and activities
SPECIFIC CAPABILITIES
- Managing High Performance Teams
- Managing Workplace Change
- Managing Quality, Compliance & Continuous Improvement
- Managing Risk Managing strategy development and alignment
- Flexible & Creative Thinking Managing a sustainable Culture
Practice & Simulation of Change Management
Post Test; Lesson Learned and Evaluation
Commitment and Action Plan